Shipping and delivery

Shipping Policy:

Effective Date: 03/24/2026

We process orders within 1–3 business days. Standard shipping takes 5–10 business days within the U.S. International shipping may take 10–20 business days. Tracking information will be provided via email once your order ships.

Processing Time
Orders are processed within [1–3] business days.

Shipping Time
Estimated delivery time:

  • Domestic: [3–7 business days]
  • International: [7–21 business days]

Shipping Fees
Shipping costs are calculated at checkout

Free Shipping Option

  • Free shipping uses standard mail and does not include tracking.

By selecting free shipping, you agree that:

    • No tracking number will be provided
    • Delivery times are estimates only
    • We are not responsible for lost, delayed, or undelivered packages

**If you would like tracking and delivery confirmation, please select a paid shipping option at checkout.

**We recommend choosing tracked shipping for important or high-value orders.

  • Paid Shipping (With Tracking) and paid by customer Tracking
    Once your order ships, you will receive a tracking number via email.

Local Pickup Policy:

How It Works:

  • Place your order online and select “Local Pickup” at checkout
  • Wait for confirmation email that your order is ready
  • Bring your order confirmation when picking up your item

Important Notes:

  • Orders must be picked up within [3–7] days
  • Please contact us if you need to reschedule pickup
  • We are not responsible for missed pickups if no communication is made

ID Requirement

For security purposes, a valid government-issued photo ID is required at the time of pickup. The name on the ID must match the name on the order.

1. Illinois Local pick up:

126 E Wing Street

Arlington Heights, IL 60004

Pickup Times:
Monday–Friday, 11 AM – 3 PM

2. Illinois Local pick up:

4020 Green Mount Crossing Drive

Shiloh, IL 62269

Pickup Times:
Monday–Friday, 11 AM – 3 PM

3. Florida Local pick up:

5445 Murrelle Road

Rockledge, FL 62269

Pickup Times:
Monday–Friday, 11 AM – 3 PM

4. Thailand Local pick up:

167/1-2 Witthayu Road

Bangkok, Thailand 10330

Pickup Times:
Monday–Friday, 11 AM – 2 PM

Delays
We are not responsible for delays caused by carriers, customs, or unforeseen circumstances.

Incorrect Address
Please ensure your shipping address is correct. We are not responsible for orders shipped to incorrect addresses.

Contact
Email: [email protected]

Thank you for shopping at Liccmart.com.