Returns and refunds

Refund & Return Policy

Returns

• Accepted within [7/14/30] days of delivery.
• Items must be unused and in original packaging.
• Proof of purchase is required.

Non-Returnable Items

• Gift cards
• Digital/downloadable products
• Personal care items (if applicable)

Refunds

• Processed within [5–10] business days after inspection.
• Issued to the original payment method.

Shipping Costs

• Customers cover return shipping unless the item is defective, damaged, or incorrect.
• Original shipping fees are non-refundable.

Lost or Damaged Items

• Contact us immediately if your order is lost or damaged.
• Free USPS no-tracking shipping cannot be guaranteed; replacements may be offered at our discretion.
• Tracked shipping claims will be assisted.

Exchanges

• Only for defective, damaged, or incorrect items.
• Contact us within the return window.

Terms & Conditions

• Provide accurate information and use our website responsibly.
• We may cancel orders due to errors or suspected fraud.
• Prices and availability may change without notice.
• By using our website, you agree to these terms.

Privacy Policy (Summary)

• We collect customer info (name, email, address) to process orders and improve services.
• We do not sell your personal data.
• Data may be shared with trusted service providers (payment processors, shipping companies).
• Your information is handled securely.

Contact Information

Email: [email protected]
Business Name: liccmart.com